Cookie Policy

Consent to installation of the Platform

Under data protection laws and cookie laws, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes, and your rights in relation to your personal data. It is important that you read this policy, which provides this information to you. 

By installing our Platform, cookies will be saved onto your Device, as described in detail in this policy.

This cookie policy should be read in conjunction with our privacy policy, available on our website.

How you can withdraw consent

Once you provide consent to the use of cookies, you may change your mind and withdraw consent at any time by changing your preferences. By withdrawing your consent, we may not be able to provide you with the full experience our Platform offers. 


This policy applies to your use of:

  • The Mentor360 mobile application software and platform (together the Platform), through your mobile, tablet, laptop, computer or other device (Device).
  • Any of the services accessible through the Platform (Services). 

In this policy, the following expressions shall have the following meanings:

  • cookie: means a small file placed on your computer or device by our Platform when you visit certain parts of the Platform and/or when you use certain features of our Platform;
  • cookie laws: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and, where applicable, the UK GDPR;
  • data protection laws: means the EU law retained version of the General Data Protection Regulations (2016/679) (UK GDPR) and the Data Protection Act 2018;
  • personal data: means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the data protection laws.

Our Platform is compliant with data protection laws and cookie laws. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Our Platform is not intended for children and we do not knowingly collect data relating to children. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

Important information and who we are

Mentor360 Limited is the data controller and is responsible for your personal data (collectively referred to as “we”, “us” or “our” in this policy).

Contact details

Our full details are:

  • Full name of legal entity: Mentor360 Limited
  • Email address: 
  • Address: 7 & 8 Church Street, Wimborne, Dorset, BH21 1JH

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.  

Changes to the cookie policy and your duty to inform us of changes

We keep our cookie policy under regular review. It may change and, if it does, the new policy may be displayed on-screen and you may be required to read and accept the changes to continue your use of the Platform or the Services.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you. 


We use cookies and/or other tracking technologies to distinguish you from other users of the Platform, our app or the distribution platform (Appstore) and to remember your preferences. Cookies contain information that is transferred to your computer’s hard drive.

All cookies used by or on our Platform are used in accordance with current cookie law. We may use some or all of the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping cart.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
  • Third party cookies. Third party cookies are not placed by us and we have no control over these; instead, they are placed by third parties that provide services to us and/or to you. Third party cookies may be used by advertising services to serve up tailored advertising to you on our Platform, by third parties providing analytics services to us or by providers of external services like web traffic analysis services (these cookies will work in the same way as analytical or performance cookies described above). To deactivate the use of third party advertising cookies, you may visit your account to manage the use of these types of cookies.
  • Persistent cookies. Any of the above types of cookie may be a persistent cookie. Persistent cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit our Platform.
  • Session cookies. Any of the above types of cookie may be a session Cookie. Session cookies are temporary and only remain on your computer or device from the point at which you visit our Platform until you close your browser. Session cookies are deleted when you close your browser.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Consent and control

Before cookies are placed on your computer or device, you will be shown a pop up requesting your consent to set those cookies. By giving your consent to the placing of cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of cookies (unless those cookies are strictly necessary); however certain features of our website may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of cookie that we use. You can return to your cookie preferences to review and/or change them at any time by updating the settings on your browser. We do not track cookies on the application version of the Platform.

In addition to the controls that we provide, you can choose to enable or disable cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

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