Last updated
08/05/2025
1. Introduction
Welcome to Mentor360. These Terms and Conditions (“Terms”) govern your access to and use of the Mentor360 web application and services, including any AI-integrated features (collectively, the “Services”).
By using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.
2. Use of Services
You agree to use the Services only for lawful purposes and in accordance with these Terms.
- Do not use the Services to engage in illegal or harmful behaviour.
- Do not attempt to reverse-engineer, hack, or disrupt the Services.
- You are responsible for maintaining the confidentiality of your account credentials.
3. User Accounts
To access certain features, you may be required to create an account. You must provide accurate information and keep it up-to-date.
You are responsible for all activities under your account. Notify us immediately of any unauthorised access.
4. Intellectual Property
All content, branding, and software associated with Mentor360 are the property of Mentor360 or its licensors.
You may not reproduce, distribute, or create derivative works from any part of the Services without our express written permission.
5. AI Interactions
The conversational AI is provided for informational and guidance purposes only. It does not provide legal, medical, or financial advice.
While we strive for accuracy, the outputs may occasionally be incorrect or outdated. You acknowledge and agree that reliance on AI responses is at your own risk.
6. Third-Party Tools
Mentor360 integrates third-party services such as Google Gemini, Google Analytics, and Hotjar.
- These services are used under strict compliance configurations.
- Google Gemini does not retain or train on your data.
- You can manage tracking settings in our Cookie Preferences Centre.
7. Privacy
Your use of the Services is subject to our Privacy Policy, which is incorporated by reference into these Terms. Please review it at https://www.mentor360.com/web-app-privacy-policy/.
8. Termination
We reserve the right to suspend or terminate your access to the Services at any time, for any reason, including violation of these Terms.
9. Limitation of Liability
To the maximum extent permitted by law, Mentor360 shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Services.
10. Changes to Terms
We may update these Terms from time to time. We will notify you of significant changes by email or through the Services.
Continued use of the Services after changes become effective constitutes your acceptance.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.
12. Contact Us
Mentor360 – Legal Team
Email: info@mentor360.com
Address: 7, 8 Church St, Wimborne BH21 1JH, United Kingdom